Our staff is waiting to assist you with whatever you need. Feel free to contact us via any of the email links located below, and someone will be happy to get back to you within one business day. We welcome feedback!

Orders - To order software.

Suggestions - Have an idea for a game? See an error? Let us know!

Report Inapproriate Advertisement -click for details.

Support - Having trouble with the games? Ask for help! First try to see if your problem is one of the more common ones here.
If you can't find an answer there, please provide us with these details if you are having trouble with a game so we can have enough information to try and help you:
1)Tell us which game, which section.
2)Tell us exactly what happens when you try and play the game
3)Have these games ever worked for you? When is the last time?
4)Do games in other sections (or continents) work? Which ones work?
5)Are you using a Mac or PC?
6)What kind of internet browser are you using? (e.g. Internet Explorer, Firefox, Safari)
7)Have you tried the games for Macs? (available under the title of popular geography sections)

Store - Is there something you would like to see in our store? Let us know!

Business

Have you seen an advertisment that you find inappropriate for Sheppard Software? Please help us keep Sheppard Software a safe place for online by reporting it to us!

We do not select our ads, they are selected for us through a service we use and we do not see them until they appear on our pages. The ads should be, and usually are related to the content of the page (other geography sites, games, aniamls, etc). Unfortunately, on rare occasion an ad we would not approve of will appear. Whenever we notice a questionable ad, we immediately give notice to our ad service to block that ad.
If you see an ad that is not child-friendly, please let us know! However we do need some details in order to block it - the URL (web address) of the site. Usually it is displayed with the ad - just copy the address and send it to us, along with details of the ad. If it is not showing up, please either tell us exactly where you saw the ad, or even better - make a screen capture and send it to us:

PC :

1. Hit the PrintScreen button that is on your keyboard (top right of the keyboard)
2. Open an image editing program such as Paint
   (Click on Start ---> Programs ---> Accessories ---> Paint)
3. In the Edit menu choose Edit-->Paste.
4. In the file menu choose File-->Save As and name it starting with the word ad(without the speech marks).
5. Click "Save"
6. Email here:
7. In the email, click on "Attach", navigate to the file you just saved and double click on it.
8. Send the file to us with any other comments or details you'd like to provide us..

Mac :

1. Apple (Command) Key +Shift+3
   Captures entire screen to a file on the desktop as 'picture #'
2. Open your mail client and send the image to us with any additional comments you may have.