1)Problem: a game appears too large for your screen, or any part of it is off center or cut off.

Games require a screen resolution of 1024 x 768 or higher.

Because the games require this screen resolution, if your monitor is set to a lower resolution, the games may appear to go off the screen, or appear to be too large for your screen. If this is the case, You want to change your monitor's screen resolution.

Here are some links that can help you change your screen resolution to that
size, depending on your computer:

http://www.helpwithpcs.com/tipsandtricks/changing-screen-resolution-win-xp.htm

http://www.helpwithpcs.com/tipsandtricks/change_resolution_win_98.htm

http://www.apple.com/support/mac101/customize/4/

http://www.freeemailtutorials.com/microsoftWindows/changingScreenResolution.cwd

If your system is a different platform than these links provide, do a search for "screen resolution, (system - mac, windows me, etc)".

f you still have difficulty, don't hesitate to email us for help! You can find that info on our contact page.

Hope this helps, and have fun playing our geography games!

-The Sheppard Software Team

USA Games - Europe Games - All Games

Problem: While using Mozilla Firefox, the games have recently stopped working (you press play, and nothing happens)... chances are it's the pop-up blocker.

To allow our games to work in firefox:

1. at the top of the firefox page select "tools"
2.  from the pull-down menu select "options"
3. from the "options" menu click on "content"
4.  from the "Block pop-up windows" click on the "Exceptions" button
5. Type in "sheppardsoftware.com" in the "Address of web site" box
6. click on the "allow" button

Note - this is just to enable our games in firefox, you will not be subject
to pop-up ads.

If you still have difficulty, don't hesitate to email us for help! You can find that info on our contact page.

Hope this helps, and have fun playing our geography games!

-The Sheppard Software Team

USA Games - Europe Games - All Games